Founded by Healthcare Professionals
Built by clinicians who understand mobility, recovery, and what patients truly need on the way to care.
Now Accepting Ride Requests
Reliable Non-Emergency Medical Transportationin Central Maryland
Compassionate, dependable transportation for medical appointments, therapy visits, and personal trips. Serving Anne Arundel County, Baltimore City, and Baltimore County.
Now Accepting Ride Requests
Reliable. Compassionate. Professional. Transportation for medical appointments and personal trips.
Submitting a ride request does not guarantee a reservation. Trips are confirmed based on availability, service eligibility, scheduling, and any required arrangements.
Call (443) 915-2026
Our Mission
Transportation should never be the reason someone misses care.
Reliable transportation is an essential part of healthcare. Our mission is to remove transportation barriers by providing compassionate, dependable, and professional non-emergency medical transportation that supports better health outcomes, greater independence, and peace of mind for patients, families, and healthcare providers.
Our Story
Built by healthcare professionals who understand the patient journey.
TheraRide Transport was founded by experienced therapy professionals who have spent years helping individuals regain mobility, independence, and confidence.
Throughout our careers, we witnessed how transportation challenges often prevent patients from accessing the healthcare they need. Missed appointments, delayed treatment, and unnecessary stress inspired us to create something different.
TheraRide Transport was built to provide compassionate, dependable, door-through-door non-emergency medical transportation that supports patients, families, and healthcare providers every step of the way.
Because getting to care should never be a barrier to receiving care.
Why TheraRide
A higher standard of non-emergency medical transportation.
Every element of our service — from our people, to our vehicles, to our protocols — is designed around the patient and the care team supporting them.
Reliable & On-Time Transportation
Scheduled with buffered arrival windows and proactive communication so appointments aren't missed.
Compassionate Door-through-Door Assistance
Our door-through-door service provides assistance from the passenger’s pickup location to the vehicle and from the vehicle to the entrance of their destination. Return assistance is provided as needed.
Patient Safety First
Trained specialists, secured transfers, sanitized vehicles, and healthcare-grade protocols on every trip.
Wheelchair Accessible Transportation
ADA-compliant vehicles with hydraulic lifts and secure four-point restraints for confident, dignified travel.
Clean, Comfortable, Modern Vehicles
Immaculate interiors, climate control, and thoughtful touches designed for the way patients actually feel.
Our Promise
Care begins at the door — not the curb.
Our door-through-door service provides assistance from the passenger’s pickup location to the vehicle and from the vehicle to the entrance of their destination. Return assistance is provided as needed. We respect each individual's independence and mobility needs.
Compassion
Respect
Patience
Safety
Professionalism
Dependability
Healthcare Knowledge
Beyond the curb. Our door-through-door service provides assistance from the passenger’s pickup location to the vehicle and from the vehicle to the entrance of their destination. Return assistance is provided as needed.
Our Services
Comprehensive transportation for every stage of care.
From routine therapy visits to hospital discharges, our team supports patients through every appointment.
Door-through-Door Medical Transportation
Wheelchair Transportation
Medical Appointments
Hospital Discharges
Physical Therapy
Occupational Therapy
Speech Therapy
Dialysis
Chemotherapy
Radiation Treatments
Outpatient Procedures
Specialist Appointments
Adult Day Programs
Senior Transportation
Personal Outings & Errands
Private Pay Transportation
Wheelchair-Accessible Transportation
Vehicles equipped with ramps or lifts and secure restraints, with trained drivers who assist with safe transfers for passengers who use wheelchairs.
Ambulatory Transportation
Rides for passengers who can walk with minimal assistance, including seniors and patients recovering from surgery, with door-through-door support.
Medical Appointments
Transportation to doctor visits, specialist appointments, outpatient procedures, and hospital discharges across our Maryland service areas.
Recurring Treatment Trips
Scheduled, repeat rides for dialysis, chemotherapy, radiation, and physical, occupational, or speech therapy so patients can keep a consistent care routine.
Private-Pay Personal Transportation
Private-pay rides for personal outings — grocery shopping, pharmacy visits, church, hair appointments, and other approved destinations — with the same patient, compassionate service.
Facility & Referral Partner Arrangements
Transportation arrangements with hospitals, clinics, therapy practices, and other healthcare facilities and referral partners for their patients.
Who We Plan to Serve
Partners in care across the continuum.
We look forward to collaborating with the people and organizations working to move patients safely through their care journey.
PatientsFamiliesHospitalsPhysical Therapy ClinicsOccupational Therapy ClinicsSpeech Therapy ClinicsPhysician OfficesDialysis CentersHome Health AgenciesAssisted Living CommunitiesSkilled Nursing FacilitiesCase ManagersSocial Workers
Our Difference
Six standards that set us apart.
Traditional NEMT ends at the curb. Ours begins where care actually happens — at the patient's door. Here's how every ride compares.
- 01
Founded by Healthcare Professionals
TheraRideFounded by healthcare professionals with extensive therapy experience, TheraRide Transport is committed to safe, compassionate, and dependable transportation.
Typical NEMTOwned by non-clinical operators or fleet managers
- 02
True Door-through-Door Assistance
TheraRideAssistance from pickup location → vehicle → destination entrance, with return assistance as needed
Typical NEMTCurb-to-curb drop-off only
- 03
Patient-Centered Care
TheraRideRides planned around the patient's mobility and comfort
Typical NEMTRides planned around driver routes and schedules
- 04
Compassion
TheraRidePatience for seniors, wheelchair users, and post-op patients
Typical NEMTRushed, transaction-focused rides
- 05
Professional Communication
TheraRideDirect contact with dispatch and care coordinators
Typical NEMTAutomated systems and unreachable support
- 06
Peace of Mind for Families
TheraRideCommunication options available based on service type.
Typical NEMTFamilies left to call and check in themselves
Request a Ride
Choose the path that fits you best.
We serve patients, families, and healthcare partners. Let us know how we can help.
Need Transportation?
Submit a ride request for medical appointments, therapy visits, or personal trips. Submitting a ride request does not guarantee a reservation. Trips are confirmed based on availability, service eligibility, scheduling, and any required arrangements.
Request a RideHealthcare Provider or Organization?
Join our referral partner network to receive referral resources and partnership information.
Join Our Referral Partner NetworkPatient & Family Ride Requests
Request Transportation
Submit a ride request for medical appointments, therapy visits, or personal trips. Submitting a ride request does not guarantee a reservation. Trips are confirmed based on availability, service eligibility, scheduling, and any required arrangements.
Healthcare Provider & Referral Partners
Partner With TheraRide Transport
Connect with TheraRide Transport to receive referral resources, service information, and partnership updates. We work with healthcare providers, facilities, case managers, social workers, and other organizations that help patients access reliable medical transportation.
Referral Partners
Partner with TheraRide Transport.
TheraRide Transport partners with hospitals, rehabilitation providers, physician offices, assisted living communities, dialysis centers, home health agencies, and community organizations. Together we can remove one of the largest barriers to consistent care — reliable transportation.
Join Our Referral Partner Network
Our Commitment to Excellence
The standard we've built.
TheraRide Transport is approved and licensed through the Maryland Public Service Commission.
Licensed
Maryland PSC ApprovedService Area
Serving the heart of Maryland.
TheraRide Transport serves three areas across Central Maryland.
Based in Anne Arundel County, we provide rides for patients in Odenton, Annapolis, Glen Burnie, and surrounding communities, as well as throughout Baltimore City and Baltimore County.
- Anne Arundel County
- Baltimore City
- Baltimore County
Trip acceptance depends on scheduling, availability, service eligibility, and the requested trip.
Illustrated map of Maryland highlighting our three service areas: Anne Arundel County, Baltimore City, and Baltimore County.
FAQ
Answers before you ask.
Have a question we haven't covered? Reach out and we'll respond personally.
Contact
Get in touch with our team.
Have a question about our services, a ride request, or a partnership? We'd love to hear from you.
Call Our TeamOffice Hours
- Monday – Friday
- 8:00 AM – 5:00 PM
- Saturday
- By Appointment
- Sunday
- Closed
Transportation Hours
- Monday – Saturday
- 8:00 AM – 8:00 PM
- Sunday
- By Reservation
- Federal Holidays
- By Reservation
Transportation service hours are based on scheduled appointments, patient needs, driver availability, and service area. Expanded hours may be available by reservation.
Transportation service hours are subject to availability.